Orders, customers, drivers and price lists in one backoffice without scattered spreadsheets and chats.
Hauliers who want customers to create and track orders through a direct channel.
Traffic, sales, billing and drivers on the same system, with dedicated roles and permissions.
Teams that want to connect TMS, telematics or other tools with tailored integrations.
From first contact to invoicing, every step stays connected — no copies scattered across email, spreadsheets and chat.
TransportMatch covers the full commercial and operational cycle. Each stage feeds the next, so sales, traffic and admin work from the same story.
Capture contacts, actions and follow-ups in one place. Move from lead to customer without losing history, attachments or negotiation context — sales always knows what is hot, archived or ready to convert.
Build structured offers by customer, route and product, send them as PDF and, on acceptance, create or update the official price list. Rates, minimum charges, lump sums and special conditions stay versioned and reusable on orders.
Create orders manually or via bulk import, manage statuses and changes, attach files and generate PDFs. It also tracks extra services — such as unloading into IBCs, washing, heating and disposal — and additional costs like tolls or customs. The office sees priorities, deadlines and issues at a glance, with a full history for every trip.
Customers place and track their own trips without calling or emailing. They only see their data, get status updates, and take load off the traffic office.
Plan loading and unloading on a daily calendar, assign vehicles and internal or subcarrier drivers, generate transport orders and share them. Availability, leave and conflicts show up before they become yard problems.
On the scheduled date the driver gets an email link to upload delivery notes, photos and measured weight. Documents land back on the order in time for trip closure, checks and invoicing.
Operational and accounting statuses, attachments and trip data stay linked to the order. Admin works from field-validated information instead of reconstructing the trip afterwards.
Centralise vehicle, driver and company documents with dates and expiries. Fewer scattered folders, more control over what compliance and daily operations need.
Drivers and staff log working days; the office imports, corrects and exports payroll-ready reports. Attendance, day types and valuations stay aligned with the rest of the portal.
Email for the events that matter: new orders, status changes, documents to upload. Each role gets what it needs without flooding the whole organisation.
A chatbot connected to orders, master data and documents (RAG): search, summarise, draft orders and support assignment. A useful extra — not a replacement for the operating flow.
Everyone sees only what they need.
Full control over company configuration and portal supervision.
The core of daily traffic: orders, assignments and trip progress.
From lead to accepted offer, through to the official price list.
Closes the loop on orders, price lists, routes and accounting status.
Self-service in their own scope: orders, statuses and documents.
Field tools for assigned orders, travel documents and working days.
Every company can connect its own systems. Examples already in use: Alpega TMS and Telematics. Other custom integrations on request.
Examples
Custom per company
All company operations in a single aligned, up-to-date portal.
Less information scattered across email, chat and other channels — customers work in the portal.
Questions, reports and operational actions with real context — not a generic chatbot.